Frequently Asked Questions

We understand that reaching out for support can feel like a big step and we aim to make the process as welcoming, respectful and straightforward as possible.

Your first session is a chance to get to know your psychologist, explore what has brought you to therapy and begin identifying your goals. Your psychologist will guide the conversation by asking about your current concerns, relevant background, and what you hope to gain from therapy. This helps to build a shared understanding of your experiences and needs.

You are encouraged to share at your own pace. There is no pressure to talk about anything you are not ready to. The session is also an opportunity for you to ask questions and get a sense of whether the psychologist and the approach feel like a good fit for you.

By the end of the session, you will usually have a clearer picture of your goals and a plan for how to move forward together. Your psychologist will also explain which therapeutic approaches may be most useful for your needs.

For more information, you can read our Client Confidentiality & Records Policy and Informed Consent Policy.

Laura supports adults and older adolescents (16 years and over) with a range of concerns including anxiety, depression, trauma, grief, relationship difficulties, stress, burnout, anger management, sleep problems, low self-esteem, life transitions, and adjustment challenges. She uses evidence-based therapies tailored to each client’s needs and preferences, drawing from a variety of approaches. She does not currently offer services for children or couples.

No referral is needed to see a psychologist privately. However, if you wish to access Medicare rebates, you will need a referral and Mental Health Treatment Plan from your GP or Psychiatrist.

Laura’s session fee is $250 per session. With a valid Mental Health Treatment Plan, you may be eligible for a Medicare rebate of $145.25 per session.

Some private health funds may also offer rebates.

Independent psychologists operating their practices from Kensington Psychology Clinic set their own fees; please contact them directly for their rates.

Yes, Laura offers both in-person and Telehealth (online video or phone call) sessions, depending on your preferences and needs.

Medicare rebates apply to eligible Telehealth appointments as well.

To book with Laura Agosta, Clinical Psychologist and Director of Kensington Psychology Clinic, please use the contact form or email hello@kensingtonpsychologyclinic.com.au.

Independent psychologists practicing at Kensington Psychology Clinic have their own booking procedure - please contact them directly.

To avoid cancellation fees, please provide more than 2 full business days’ notice. Shorter notice or missed appointments may incur fees. Independent psychologists practicing at Kensington Psychology Clinic have their own cancellation policies - please check with them directly. For full details, please see our Cancellation Policy.

We are committed to providing an inclusive and accessible environment. The clinic is located upstairs and is not wheelchair accessible. If stairs present a barrier or if you have specific access or sensory needs, please let us know so we can accommodate you or arrange Telehealth sessions when suitable. Secure Telehealth video appointments are available with Medicare rebates for those with a valid referral.

Our space is designed to support adult clients, and having children present can be distracting for everyone. However, we understand that sometimes this may be necessary, and you are welcome to bring your child if needed. Please let us know in advance so we can do our best to accommodate you.

This varies by individual. Some clients attend only a few sessions, while others continue longer-term. Your psychologist will work collaboratively with you to determine the best approach based on your goals and needs.

Prior to your initial appointment, you will receive an intake form via email which must be completed and returned. If you have a Mental Health Care Plan (MHCP), please forward a copy to us.

While you may choose to note any concerns or relevant information to bring to your appointment, this is not required as all necessary questions will be addressed during the session.

Yes, all services at Kensington Psychology Clinic are confidential in accordance with professional and legal standards. You can access our Client Confidentiality & Records Policy here.

The frequency of sessions depends on several factors, including your current concerns, the therapeutic approach, and what’s manageable for you financially. As a general guide, we recommend weekly or fortnightly sessions for the first 6–8 appointments.

After that, many clients find it helpful to gradually space sessions to every three or four weeks. In some situations, more regular sessions may be needed over a longer period.

Sessions typically last between 50 minutes.

If you obtain a referral from your GP or Psychiatrist, they might send it directly to us and/or provide you with a copy of the referral to forward to us.

To book an appointment with Laura, please use the contact form or email hello@kensingtonpsychologyclinic.com.au. Independent psychologists practicing at Kensington Psychology Clinic have their own booking procedure - please contact them directly.

Kensington Psychology Clinic does not offer crisis intervention services.

If you are experiencing a mental health emergency or need urgent assistance, please contact your local emergency services on 000 or contact Lifeline on 13 11 14.